Sales funnels

Order bumps and upsells: how to raise your average order value

Order bumps and one-click upsells increase how much each customer spends. Here's how they work, what to offer and how to set them up in your checkout.

By Oceanic Funnels TeamUpdated 6 min read
The short answer

An order bump is a small, related add-on offered with a checkbox on the checkout page, such as express shipping or a bonus guide. An upsell is a second offer shown right after purchase, often bought in one click without re-entering card details. Both raise average order value because they're offered when the customer has already decided to buy. Keep bumps cheap and closely related to the main product, and make upsells a natural next step.

Order bump vs upsell vs downsell

  • Order bump: a tick-box add-on on the order form, before payment.
  • Upsell: an offer on the page after purchase, accepted in one click.
  • Downsell: a smaller alternative shown if they decline the upsell.

What makes a good order bump

  • Directly related to what they're buying.
  • A fraction of the main price, so it's an easy yes.
  • Explained in one or two sentences.

Examples: an extra product refill, a bonus template pack with a course, priority booking with a service, or a gift wrap option.

What makes a good upsell

  • The logical next step after the main purchase: the advanced course, the bundle, the done-for-you version.
  • A clear reason to buy now, such as a price only available on this page.
  • A one-click yes and an easy no.

Two-step order forms

A two-step order form asks for contact details first, then payment. Because the contact is saved after step one, you can follow up with anyone who doesn't finish checkout, by email and SMS.

Setting it up in Oceanic Funnels OS

  1. Add your products to the funnel step's products, and mark the add-on as a Bump Product.
  2. Open the order form on the page, go to its advanced settings and open Order bump options.
  3. Turn on Order Bump, choose the bump product and save.
  4. Add an upsell step after the checkout step in the funnel for your one-click offer.

Funnel checkouts in Oceanic Funnels OS support two-step order forms, order bumps and upsell pages after purchase. Abandoned checkouts can trigger an automatic follow-up sequence. On Done-For-You, our team builds the checkout and follow-up for you.

Want this set up for you?On Growth and Done-For-You, our team builds it into your system.
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FAQ

Questions, answered

Do order bumps annoy customers?

Not when they're relevant and inexpensive. A single, clearly described add-on is easy to skip and often welcome.

How many upsells should I offer?

One upsell, and optionally one downsell, is usually enough. More than that can frustrate buyers.

Can I follow up with people who abandon checkout?

Yes. With a two-step order form, contacts are saved after the first step, so you can send automatic reminders to those who don't complete payment.